Shipping & Handling

1. Processing Time
All orders are processed within 1–3 business days. During high-order seasons or new product launches, processing may take slightly longer.

2. Shipping Time
Delivery time depends on your location and the shipping method selected at checkout. Most orders within the U.S. arrive within 3–7 business days after dispatch.

3. Shipping Charges
Shipping fees are calculated at checkout based on your delivery address, package weight, and courier rates.

4. Order Confirmation & Tracking
Once your order is placed, you will receive an email confirmation. A tracking number will be provided as soon as your package is shipped.

5. Incorrect Address
Customers are responsible for providing the correct shipping address. Silky Silk Flowers is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

6. Damaged or Lost Packages
If your package is damaged or lost during transit, contact us immediately. We will assist in filing a claim with the courier. Refunds or replacements depend on courier approval.

7. International Shipping
At this time, Silky Silk Flowers primarily ships within the United States. International shipping may be limited or depend on additional charges and customs requirements.

8. Handling & Packaging
All items are carefully packaged to protect the floral arrangements during transit. Fragile items receive extra cushioning to ensure safe delivery.

9. Shipping Updates
Any changes, delays, or issues with shipping will be communicated through email or SMS (if provided).

10. Contact Us
For questions about Shipping & Handling, please contact us at:
📧 silkysilkflowers@gmail.com