Terms & Conditions

1. Introduction
By accessing or placing an order on our website, you agree to follow the Terms & Conditions stated below. These terms apply to all visitors, customers, and users of Silky Silk Flowers.

2. Products & Descriptions
We aim to provide accurate product images and descriptions. However, slight variations in color, size, or texture may occur due to lighting or screen differences. All products are artificial silk flowers unless stated otherwise.

3. Orders & Payments
All orders must be paid in full at checkout. We use trusted and secure payment processors to ensure your information is protected. We reserve the right to cancel or refuse any order in case of incorrect information, payment issues, or suspicious activity.

4. Shipping & Delivery
Shipping times depend on your location and selected delivery method. Once an order has been shipped, Silky Silk Flowers is not responsible for delays caused by the courier or incorrect addresses provided by the customer.

5. Returns & Refunds
We offer returns/refunds according to our Return Policy. Items must be in unused and original condition. Custom bouquets or special-order items may not be eligible for return. Please review our Return Policy before placing an order.

6. Pricing & Changes
Prices listed on our website are subject to change without notice. We reserve the right to update product prices, descriptions, and availability at any time.

7. Use of Website
You must not misuse the website, attempt unauthorized access, or perform actions that may damage the website’s functionality. All content, including images and designs, is the property of Silky Silk Flowers and cannot be copied without permission.

8. Limitation of Liability
Silky Silk Flowers is not responsible for any damages arising from the use of our products or website. This includes delays, data loss, or interruptions beyond our control.

9. Privacy
Your personal information is handled according to our Privacy Policy. By using our website, you agree to the collection and use of your data as described in that policy.

10. Updates to Terms & Conditions
Silky Silk Flowers may update or modify these Terms & Conditions at any time. Updated terms will be posted on our website and will take effect immediately.

11. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
📧 silkysilkflowers@gmail.com